Smtp server is "relais.videotron.ca"

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Smtp server is "relais.videotron.ca"

Post by bert2006 on Tue May 16, 2017 2:55 pm

HI, I am a long time Eudora user since the very begining.
When trying to send email via relais.videotron.ca (my ISP server) it won't send.
In Eudora the setup is SMTP server: relais.videotron.ca and Secure Sockets when sending is set to If Available, STARTTLS
If I change it to smtp.videotron.ca or NEVER (in Secure Sockets when sending) it won't work, either in Eudora nor Pandora.
Is there a work around for this?
I tested the new Pandora and I like it. The installation went smooth. To me it is an excellent product.
The reason I want Pandora is because in Eudora the UTF8 does not work properly with foreign accents such as in French language.

Thank you kindly

Hubert

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Re: Smtp server is "relais.videotron.ca"

Post by Admin on Fri May 19, 2017 8:39 pm

bert2006 wrote:HI, I am a long time Eudora user since the very begining.
When trying to send email via relais.videotron.ca (my ISP server) it won't send.
In Eudora the setup is SMTP server: relais.videotron.ca and Secure Sockets when sending is set to If Available, STARTTLS
If I change it to smtp.videotron.ca or NEVER (in Secure Sockets when sending) it won't work, either in Eudora nor Pandora.
Is there a work around for this?
I tested the new Pandora and I like it. The installation went smooth. To me it is an excellent product.
The reason I want Pandora is because in Eudora the UTF8 does not work properly with foreign accents such as in French language.

Thank you kindly

Hubert

Hello Hubert:

Thank you. Contact us directly if you will, it's "Help/Send Feedback/Report a Bug" (from Pandora's main menu).

Ideally, a sample SMTP account would do it. Either case, we'll do some testing and if something can be done it will be included in the next release.
[Probably lack of STARTTLS support, with Pandora it's SSL/TLS or plain but we'll see.]
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